As part of our HAF and Community Programmes we would like to help families whenever we can. On this page you can find a number of support services available throughout Kent as well as District Specific Support.
Support for all areas of Kent
Carers Support East Kent East Kent Wide | Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people who look after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
| Connect Well East Kent East Kent Wide | Connect Well East Kent is a Social Prescribing platform managed by Social Enterprise Kent for the East Kent area. CWEK can support with short term issues such as, food and fuel support, form filling, social isolation as well as long term support such as, housing, debts, benefits and more. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
| Age UK South Kent Coast | Providing services such as Telephone befriending Dementia Services Information & Advice service HiKent Hearing Aid aftercare Day Centre Meals on Wheels service | 01303 279 031# deputyceo@ageukskc.org.uk |
| Wellbeing | SEK is delighted to be managing the Universal Wellbeing Contract for Older People across Thanet and the South Kent Coast. There are hundreds of activities taking place across Thanet and South Kent Coast from walking football to tai chi to gardening to coffee mornings, men’s sheds and Latin dancing! | c.shelton@sekgroup.org.uk j.packman@sekgroup.org.uk |
| Lets Get Working | ‘Let’s Get Working’ is a social prescribing project where we provide intensive , personally tailored and ongoing practical support for disadvantaged people over the age of 16, who are not in work or training due to a disability or long-term physical health condition. | 01227 469972 info@sekgroup.org.uk |
| Lots More To Offer | ‘Lots More to Offer’ is a project that provides intensive ongoing support to individuals aged 45 and over who are unemployed people. Our support enables them to get into employment, training, and volunteering | 01227 469972 info@sekgroup.org.uk |
| Disability Assist for Independent Living | We can offer help with whatever is needed, from giving someone a helping hand to find information or contact details to helping with more complex situations where a client needs help across many areas of life. And because our employees have lived experience of disability, we really are “experts by experience” who help clients feel reassured that we understand the challenges of living life with a disability or long-term health condition | 01233 633187 info@disabilityassist.org.uk |
| The Trussell Trust Deal Area Food Bank | Offer food parcels and vouchers | 01304 728428 info@dealarea.foodbank.org.uk |
| Citizens Advice Deal, Dover & Folkestone | We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. We’re an independent charity and part of the Citizens Advice network across England and Wales. | 0808 278 7961 contact@doverdealcitizensadvice.org.uk |
| Dover Foodbank | Offering food parcels and vouchers | 07870 361 180 info@dover.foodbank.org.uk |
| Aspire @ Bechange Aylesham | ASPIRE East Kent provides FREE beginner friendly workshops for people who want to improve their health and wellbeing and their employment opportunities, and to feel more confident and positive about life. We host a wide range of activities including cooking, gardening, beekeeping, wellbeing and exercise sessions, as well as accredited courses and employment support. ASPIRE is for you if: you are over 18 and live in East Kent you are either unemployed, a job seeker, in temporary insecure work or on a zero-hours contract and you would like to improve your health and wellbeing. Our team will support you to choose from our wide range of activities to find what suits you. We are open Monday to Friday and run sessions throughout the week. | 01304 840134 aspire@bechange.org.uk |
| Riverside Centre Dover | The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. Our dedicated staff and volunteers enable us to offer a range of services in Dover and the surrounding rural areas, we offer social opportunities, activities, lunches and a snack bar Monday to Friday, as well as other essential services for the whole community. | 01304 207268 admin@riversidedover.org.uk |
| BeChange Aylesham | Bechange is a charity that works with adults who need support to make lasting change to reach positive futures. Bechange works with communities throughout the Dover District, providing support with skills and employment, finance and housing and families and relationships. Bechange’s Support Workers provide individual and group support, listening to all the needs of a client and addressing those needs. | 01304 840134 enquiries@bechange.org.uk |
| Age Concern Sandwich | Sandwich Age Concern provides a friendly environment where people can meet-up and join in with the many services and events we offer. We cater to the requirements of the over 50’s with a full range of amenities, hot food, activities, care and advice. | 01304 614237 office@ageconcernsandwich.com |
| Step Change Debt Advice | Step Change – The Consumer Credit Counselling Service (CCCS) have been providing free debt help and advice for 18 years. Step Change can give you an instant, no obligation assessment of your debt problem and tailored advice based on your situation to help you get debt free. | 0800 138 1111 client.service@stepchange.org |
| Citizens Advice | We are here to help you, the people in Thanet at times of difficulty. At Citizens Advice Thanet our professional Advice Team understand the difficulties many people find themselves in, and can offer help and support at these crucial times. We assist clients when they come to us with a range of issues including: Debt Energy efficiency Problems claiming benefits Unemployment Housing matters Relationship issues Consumer | 0344 411 1444 |
| Age UK Maidstone | Offer services such as, Information and Advice Footcare Befriending Bathing Daycentre Computer lessons Seated exercise Dementia services Gardening Meals on Wheels service Handyman service Cleaning and Shopping service Wheelchair hire | 01622 753618 info@ageukmaidstone.org.uk |
| Imago | Imago is a social action charity working across Kent, Medway, East Sussex and London. We deliver a range of services and projects; supporting independence, reducing social isolation and creating opportunities, for some of the most vulnerable in our communities. In addition we help voluntary and community sector organisations operate more effectively by offering a range of information, advice, resources, training and support | 01892 530330 hello@imago.community |
| Involve | Our Link Workers can meet with you regularly to listen and offer guidance in a safe and confidential one to one setting, by connecting you to a range of support. This support can include mental health support, housing support, transport, exercise classes, gardening groups, singing groups and much more. We can also offer support around Chronic Pain, COPD, Long Covid, Diabetes, Learning Disabilities and Long-term health conditions. If you have a long-term health condition, you might be interested in coming along to our peer support groups, either face to face or online, to connect with others who understand what living with a long-term condition is like. | 03000 810005 info@involve.org.uk |
| CROP Citizens Rights For Older People | CROP has been delivering a person-centred approach to support the health and wellbeing of people over 55 years. We are a Volunteer led organisation and a dedicated member of our team will visit a person at home or in a residential setting, to help and support them with any issue with which they may be struggling. As the world moves towards everything being online, not every older person is familiar with technology but with the right help and support from our Volunteers to access the information they need, they are able to obtain their rights and entitlements. An Advocate can also speak on their behalf if they feel they are not being listened to, or do not know which way to turn, or are unsure or worried about making a fuss – CROP can be your voice. | 01662 851200 |
Ashford District
Carers Support East Kent East Kent Wide | Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people who look after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
Canterbury District
| Citizens Advice Canterbury | We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. | 01227 452762 admin@canterburycab.cabnet.org.uk |
| Age UK Canterbury | Providing services such as Foot care Dementia Outreach Information & Advice service Wellbeing Centre Day Centre Meals on Wheels service COGS Club | 01227 462368 |
| Canterbury Umbrella Centre | Canterbury Umbrella is a Community Hub that provides a place for people to come and relax, meet friends and receive support from our staff, volunteers and other members. If you’re finding things difficult or are a bit lonely why not call in? We would love to see you. EVERYONE is welcome. We never turn people away. | 01227 767660 enquiries@canterburyumbrella.org |
| Age UK Hernebay & Whitstable | Offering services such as Independent Living Service Marigolds Home Help Service Two’s Company 1-2-1 Dementia Outreach for carers | 01227 749570 Leanne.amos@ageukhbw.org.uk |
| Citizens Advice Herne Bay & Whitstable | We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. | 01227 740647 admin@canterburycab.cabnet.org.uk |
| Canterbury Housing Advice Centre | Struggling to pay rent? Threatened with eviction? Facing homelessness? Need advice on finding or keeping accommodation? Canterbury Housing Advice Centre (CHAC) provides free, confidential independent and impartial advice on most housing matters, including: Threat of eviction or repossession Rent or mortgage arrears Housing benefit Tenancy rights Homelessness Housing waiting lists | 01227 762605 ADVICETEAM@CHAC.CO.UK |
| Hernebay & Whitstable Foodbank | Support with food parcels and food vouchers | 01227 936450 info@canterburyfoodbank.org |
| Canterbury Foodbank | Support with food parcels and food vouchers | 01227 936450 warehouse@canterburyfoodbank.org |
| CROP Citizens Rights for Older People | CROP has been delivering a person-centred approach to support the health and wellbeing of people over 55 years. We are a Volunteer led organisation and a dedicated member of our team will visit a person at home or in a residential setting, to help and support them with any issue with which they may be struggling. As the world moves towards everything being online, not every older person is familiar with technology but with the right help and support from our Volunteers to access the information they need, they are able to obtain their rights and entitlements. An Advocate can also speak on their behalf if they feel they are not being listened to, or do not know which way to turn, or are unsure or worried about making a fuss – CROP can be your voice. | 01622 851200 lenham@cropkent.org.uk |
| Red Zebra | Social Prescribing: helping people to improve wellbeing and quality of life by supporting them to access useful services and groups in the community. Volunteer Car Service: enabling people over the age of 55 living in CT5 postcodes to attend essential appointments and services. Support for Organisations: supporting local Voluntary, Community and Social Enterprise (VCSE) sector organisations, helping people to set up new groups and helping established groups in a number of areas including applying for funding, developing necessary policies and procedures, promoting their work, networking with other groups, and accessing training for their staff and volunteers. | 01227 262313 info@redzebra.org.uk |
| Lets Get Working | ‘Let’s Get Working’ is a social prescribing project where we provide intensive , personally tailored and ongoing practical support for disadvantaged people over the age of 16, who are not in work or training due to a disability or long-term physical health condition. | 01227 469972 info@sekgroup.org.uk |
| Lots More To Offer | ‘Lots More to Offer’ is a project that provides intensive ongoing support to individuals aged 45 and over who are unemployed people. Our support enables them to get into employment, training, and volunteering | 01227 469972 info@sekgroup.org.uk |
Thanet District
Carers Support East Kent East Kent Wide | Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people who look after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
| Thanet District Council District Wide | For regular updates and helpful information visit Thanet District Council’s website, Facebook page and Twitter. | 01843 577000 https://www.thanet.gov.uk/ |
| Age UK Thanet District Wide | Age UK Thanet can support with Handyman Service Footcare Telephone befriending Dementia Support Activities at Home Meals on Wheels Food Delivery Service AskCal Domestic Support Information and Advice | info@ageukthanet.org.uk 01843 223881 |
| Our Kitchen – Thanet District Wide | Our Kitchen is a food club which empowers people to cook and enjoy high quality tasty food at affordable prices. Open Tuesday to Saturday 10am-3pm 51 Highstreet, Margate, CT9 1DX | Jack – 07462093046 Sharon – 07912793980 info@jackpackman.co.uk Sharongoodyear@hotmail.co.uk |
| Hope | Will support with looking into and applying for any benefits that people could be entitled to. | 01843 808013 07308 139281 |
| St Pauls Foodbank | The foodbank is open the following days and times; Monday 10.30am – 12 noon Tuesday 10.30am – 12 noon Thursday 10.30am – 12 noon ST PAULS CHURCH, 93 NORTHDOWN ROAD, CLIFTONVILLE, MARGATE CT9 2RD | 01843 447187 https://thanetfoodlink.org.uk/abo ut-us |
| St Peters Foodbank | The foodbank is open the following days and times; Friday: 10.30am to 12 noon ST PETERS BAPTIST CHURCH, VICARAGE STREET, ST PETERS CT10 2SG | 01843 447187 https://thanetfoodlink.org.uk/abo ut-us |
| Salvation Army Ramsgate | Offering Food and Fuel poverty support, along with general help and advice. 167 Highstreet, Ramsgate, CT11 9TT | Pastoral Care 07900 497326 Food Bank, Community Care and Donations – 079013 83381 Thanet Shelter Support – 07900 497326 |
| The Kitchen CT9 | The organisation delivering this project is Thanet Iceberg Project. We are a not for profit organisation formed in 2018. Our mission is to work with individuals and households to help them combat the symptoms of poverty whilst looking to address the causes. This year we are delivering hampers to those who need food support over the Christmas period. To access support call the number or send an email. |  01843 293376 info@thekitchenct9.org https://www.thekitchenct9.org/ |
| Dane Valley Residents Association | New residents association formed in Dane Valley and is a point of contact for the local area for any support needed over the winter period. Access to Food support Fuel Support Isolation support Mental Health support | chairdvra@gmail.com Jack – 07462093046 |
| Mi Foodbank | The MiCommunity Shop at 6 Duke Street will support with food parcels | 07948 439002 hello@mifoodbank.org |
Shepway District
Carers Support East Kent East Kent Wide | Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people who look after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
| Citizens Advice Deal, Dover & Folkestone | We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. We’re an independent charity and part of the Citizens Advice network across England and Wales. | 01303 241435 |
| Folkestone Rainbow Centre | Offering support services such as, Food support Homelessness Support Benefits Family Connections | 01303 850733 enquiries@rainbow-centre.org |
Swale District
Carers Support East Kent East Kent Wide | Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people who look after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support. Opening hours Mon, Weds and Fri 8:30am till 6pm Tues and Thurs 9am till 5pm | 0300 302 0178 connectwell@sekgroup.org.uk |
| Age UK Faversham & Sittingbourne | Offering services such as Information & Advice Meals on Wheels Service Hands 2 Help Service COGS Club Dementia Specialist Service Befriending Social and Wellbeing Service Gardening | 01795 532766 reception@ageuksittingbourne.org.uk |
| Age UK Sheppey | Offering services such as, Hearing aid clinic Befriending Equipment hire Home support Dementia support Meals on Wheels Footcare Daycentre Information and Advice | 01795 662562 admin@ageuksheppey.co.uk |
| Sittingbourne Foodbank | Sittingbourne Baptist Church High Street Sittingbourne ME10 4AQ Sittingbourne Baptist Church Swale Foodbank is open on Fridays between 10am and 12pm. | 07486370709 info@swale.foodbank.org.uk |
| Faversham Foodbank | The Gospel Mission Church Tanners Street Faversham ME13 7JL Faversham Foodbank is open between: 1.30pm and 4pm on Mondays 1.30pm and 4pm on Fridays | 07938720604 |
| Citizens Advice Swale | We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. | 0808 278 7979 admin@citizensadviceswale.uk |
| Seashells Children Centre Foodbank | Seashells Children’s Centre Rose Street Sheerness ME12 1AW The Seashells Children’s Centre Family Food Bank is open between 9am and 3pm, Monday to Friday. We recommend that you call Seashells Children’s Centre before visiting | 01795 889233 info@children-families.org |
| Abbey Physic Community Garden | Helping our members and the wider public maintain or improve their physical and mental health and wellbeing, build diverse skills and confidence, reduce social isolation and connect with their community. Through our commitment to equality and diversity and provision of inclusive services and support we aim to break down the stigma of mental ill health and build understanding and empathy. | 01795 539915 communitygarden@abbeyphysic.org |